Common Faqs

What Are the Return and Refund Policies?

We accept returns within 30 days of the purchase date, provided that the product is unused and in its original packaging.

Shipping takes up to 5 business days within Cairo and Giza, and up to 7 business days for other governorates.

Yes, all devices are covered by a warranty.

With Dream Phone, you can shop in installments without a bank credit card! All you need to do is visit your nearest branch with your ID and activate your account with one of the financing companies available at our branches, such as ValU, Halan, Sohoola, and others.

Enjoy flexible payment plans starting from 3 months and up to 60 months, along with exclusive offers such as cashback, special deals, and much more.

How Long Does Shipping Take?

Shipping takes 5 business days within Cairo and Giza, and up to 7 business days for other governorates.

Do the products come with a warranty?

Yes, all devices are covered by a warranty.

Do the products come with a warranty?

With Dream Egypt, you can shop in installments without a bank credit card! All you need to do is visit our nearest branch with your ID and activate your account with one of the financing companies available at our branches, such as ValU, Halan, Sohoola, and others.

Enjoy flexible payment plans starting from 3 months and up to 60 months, along with exclusive offers such as cashback, special deals, and much more.